Definitions & interpretation

Currency Hedger & its regulated provider

Currency Hedger provides businesses and eligible clients with access to international payment and foreign exchange functionality through a white-label programme operated by Octalas Group Ltd.

Currency Hedger is not presented as the FCA-regulated payment institution. The regulated payment services supporting the programme are provided by Global Currency Exchange Network Ltd trading as GC Partners.

Acceptance of these Terms

By applying for, accessing or using Currency Hedger services, you confirm that you have read, understood and agree to be bound by these Terms and Conditions, together with any applicable service-specific terms, pricing information and policies provided to you.

If you are using the service on behalf of a company or other organisation, you confirm that you have authority to bind that organisation to these Terms.

Account eligibility & onboarding

Access to Currency Hedger services is subject to successful onboarding and approval.

Before services are activated, clients may be required to provide information and documentation including:

• Proof of identity and, where applicable, proof of address.
• Company registration and corporate documents.
• Information concerning directors, shareholders and beneficial owners.
• Information regarding the purpose and expected use of the account.
• Source of funds and source of wealth information where required.
• Any additional documentation reasonably required for regulatory or compliance purposes.

Multi-currency accounts

Where available and subject to approval, Currency Hedger may provide access to multi-currency account functionality allowing clients to hold, receive, convert and make payments in supported currencies.

Account availability, supported currencies, payment methods, limits and transaction functionality may vary according to the client's jurisdiction, account profile, compliance status and the services made available by the underlying regulated provider.

Currency Hedger does not guarantee that a particular currency, account feature or payment route will always be available.

Payments & transfers

Clients may instruct payments through the Currency Hedger platform subject to applicable transaction limits, compliance checks and the requirements of the regulated payment provider.

Payment instructions must contain accurate and complete beneficiary information. Currency Hedger and/or the regulated payment provider may delay, reject or request additional information concerning a payment where this is necessary for operational, regulatory, compliance, fraud-prevention or financial-crime purposes.

Clients remain responsible for ensuring that payment instructions are accurate before submission.

Foreign exchange

Currency Hedger may provide access to foreign exchange services through the programme.

Exchange rates may change rapidly. A quoted rate may be subject to confirmation and may only become binding when a transaction has been accepted and confirmed in accordance with the applicable service process.

Foreign exchange transactions may involve market risk. Clients are responsible for understanding the nature of the transaction before proceeding.

Client funds & regulated payment services

Where funds are received, held or processed in connection with payment services provided through Currency Hedger, the applicable regulated payment services are provided through Global Currency Exchange Network Ltd trading as GC Partners.

GC Partners is an Authorised Payment Institution authorised by the Financial Conduct Authority under the Payment Services Regulations 2017.

KYC, AML & financial crime controls

Currency Hedger operates within a compliance framework designed to support applicable anti-money-laundering, counter-terrorist-financing, sanctions and financial-crime requirements.

Global Currency Exchange Network Ltd trading as GC Partners is also registered with HM Revenue & Customs under the applicable anti-money-laundering requirements.

Transactions or accounts may be subject to review, additional documentation, enhanced due diligence, restrictions or rejection where required by law, regulation or internal compliance procedures.

Clients must not use Currency Hedger for unlawful activities, fraud, sanctions evasion, money laundering, terrorist financing or any other prohibited activity.

Your responsibilities

You agree to:

• Provide accurate, complete and up-to-date information.
• Keep account credentials and security information confidential.
• Notify Currency Hedger promptly of suspected unauthorised activity.
• Use the services only for lawful purposes.
• Comply with applicable laws and regulations.
• Provide requested compliance information within the required timeframe.

Fees & charges

Applicable fees, foreign exchange margins, transaction charges and other costs will be disclosed to clients through the applicable pricing information or transaction process.

Charges may vary according to the service, currency, payment route, transaction value and applicable third-party costs.

Suspension or termination

Access to services may be suspended, restricted or terminated where reasonably necessary, including where there is a compliance concern, suspected fraud, suspected unlawful activity, a regulatory requirement, security concern or breach of these Terms.

Where applicable, outstanding funds and payment instructions will be dealt with in accordance with applicable law, regulatory requirements and the procedures of the regulated payment services provider.

Liability & service availability

We will take reasonable steps to provide the services with appropriate care and diligence. However, payment and financial services may be affected by events outside our reasonable control, including banking network interruptions, payment-system failures, regulatory restrictions, cyber incidents and telecommunications failures.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Complaints

If you are dissatisfied with any aspect of the services, you should contact Currency Hedger so that the matter can be reviewed and addressed.

Where a complaint relates to regulated payment services provided by GC Partners, the complaint may also be subject to the applicable complaints procedure of Global Currency Exchange Network Ltd trading as GC Partners.

Information concerning the applicable complaints procedure and escalation rights will be provided where relevant.

Privacy & data protection

Personal information is processed in accordance with applicable data protection legislation and the Currency Hedger Privacy Policy.

Information may also need to be shared with the regulated payment services provider and relevant service providers where necessary to provide the requested services, conduct compliance checks, process payments or meet legal and regulatory obligations.

Changes to these Terms

Currency Hedger may update these Terms from time to time to reflect changes in the services, applicable laws, regulations, regulatory requirements or operational arrangements.

The latest version published on this website will apply from the stated effective date.

Governing law & jurisdiction

These Terms and the relationship between Currency Hedger and the client shall be governed by the applicable laws specified in the relevant client agreement and service documentation.

Different legal and regulatory requirements may apply depending upon the client's country of residence, incorporation and the services being provided.